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This product uses Pipkins patented Merlang forecasting algorithms

Welcome to WorkforceScheduling.com!

Developed by Pipkins, Inc., WorkforceScheduling.com is a hosted, low cost, subscription-based, solution for managing your call center workforce. By utilizing the power of our enterprise workforce management solution, Maxima Advantage Vantage Point, in combination with database, scheduling, and forecasting engines hosted on our servers and a web portal for agent access; you gain all the benefits that a hosted solution can offer:

  • Predictable costs - "pay as you grow"
  • No hardware to install and maintain
  • Reduced risk and less complexity
  • Greater flexibility
  • Faster implementation
  • Replaces up-front investment with monthly usage plan
  • No long term commitment required
  • A viable solution to a mobile, distributed work force
  • Little or no IT required
  • Access anywhere, anytime with just an Internet connection

  • Peace of mind - we manage it for you
Hosting Benefits

Pipkins hosted workforce management solutions offer many unique features and advantages that aren't available anywhere else in the marketplace:

Our Product Benefits
  • The same powerful features as our enterprise solution
  • Customizable access to only the functionality you need
  • Thorough security and access privileges
  • Simple agent access through our web portal
  • Complete integration with your ACD
  • Advanced proven forecasting and scheduling algorithms
  • Scalability to meet your growing needs

  • Peace of mind - we manage it for you

To learn more...

Subscriptions to WorkforceScheduling.com are available in monthly or yearly periods. For more information ... details